Preparing for Appointment

Wear comfortable clothing, shoes and please leave jewelry at home. We are not responsible for any lost or damaged articles. To avoid irritation, shaving or waxing is not recommended prior to body exfoliation treatments.

Upon Arrival

To maximize your experience, please arrive 10 minutes prior to your scheduled service. We encourage you to allow this extra time to complete any necessary documentation and begin to relax before your service begins.

For the comfort of all guests, please turn off cell phones prior to entering the wellness spa. Smoking is prohibited in the wellness spa at all times. Your therapist reserves the right to terminate the service, without refund, if inappropriate language or actions occur.

Anyone accompanying you to your wellness spa service is welcome to wait in the waiting area.

For the safety and consideration for our team and other guests, we reserve the right to refuse services to any persons that have an active, infectious, or contagious skin disorder or condition, i.e. poison ivy, cold sores, inflamed psoriasis, head or body lice, open wounds, or contagious illnesses of any kind.

Late Arrival

If you arrive late, the length of your treatment will be reduced to the end as scheduled, allowing our therapists to take their next scheduled appointment on time.

Late arrivals will receive service for the balance of their appointment time; however, fees will not be reduced.

Cancellation Policy

We do require a booking fee of half the total cost of the service(s) requesting.

In the event that you need to cancel your scheduled appointment, we do require at least a 24 hour notice for all single appointments, and a 48 hour notice to cancel parties of 2 or more. The booking fee will be applied to your rescheduled appointment.

In the case of a same day cancellation, or if you fail to show, your booking fee will be forfeited.

Wellness Spa at Home

Because we are sure that you will enjoy your experience with us, we have provided you with the opportunity to purchase many of the products used in our treatments, as well as other Wellness Spa and Boutique merchandise.

Gratuity

Gratuities are not included in the service fee and may be given at your discretion.

Communication

Please advise our team if you have any allergies, if you are pregnant, recovering from a recent surgery, taking medical treatments, or have any existing medical concerns. If you have a history or are currently in treatment for any type of cancer, please make our team aware of this in advance. Wellness Spa therapy treatments are highly recommended and encouraged for our clients at any stage of cancer. However, we will need a completed Physician's Permission Form for Oncology Massage allowing us to perform spa therapies on you. We will gladly discuss your goals, preferences, and answer any questions.

Give your therapist feedback as to your comfort. We are here to make this the most relaxing and beneficial treatment for you, so tell us what your needs are. If you would rather enjoy the treatment in silence, that is your choice, as well.

Oncology Massage:

Oncology Massage is a form of bodywork that supports a person who has lived with or is undergoing therapies; the massage is designed to enhance the healing process throughout the various stages of cancer and recovery.

Oncology Massage respects the body's limits and the compromised conditions resulting from cancer and its treatments. Oncology Massage promotes and honors the healing process while strictly avoiding any re-traumatizing of the body.

Benefits:

The benefits of oncology massage echo the benefits of massage, but oncology massage offers the clear opportunity to honor the self during a challenging time. Through accepting self value, the person can become more available to other people and to the experience of living.

Oncology Massage can relieve a wide scope of symptoms including: aches and pains, fatigue, stress and exhaustion, scarring, nausea, diarrhea, and constipation, insomnia and lack of appetite, various other side effects of chemotherapy and radiation.

Treatments have been reported to: relieve depression, reduce stress, strengthen compromised body organs and systems, enhance feelings of well being, support and boost the immune system.

Align Total Wellness Oncology Massage Therapies:

During the sessions, clients are positioned carefully to accommodate any surgical or radiation sites or devices such as ports for chemotherapy infusions. Each session is individually customized to specific needs on that day and at that moment, respecting specific healing processes and individuality.

In addition to on-site treatments, clients are educated in self-care techniques to be performed at home which are designed to enhance strength, flexibility, movement and postural awareness.

Depending on condition, needs, and preferences the frequency of Oncology Massage sessions may vary from monthly to one or more times per week.